Shipping policy

Last updated: October 7, 2026

TintCo Canada ships window film and tinting supplies to installers and customers across Canada. Here's what to expect once you place an order.

1. Where we ship

We currently ship within Canada only. We don't ship to the United States or internationally at this time.

2. Processing time

  • Orders are processed within 1–2 business days, excluding weekends and statutory holidays.
  • Orders placed after 3:00 PM Central Time are processed the next business day.
  • You'll get an email with tracking details as soon as your order ships.

3. Shipping costs

  • Shipping is calculated at checkout based on your order's size, weight, destination and the service you choose.
  • We don't have a fixed free-shipping threshold. From time to time we offer shipping discounts or free shipping promotions. When a promotion is running, its terms will be shown with the offer and the discount is applied at checkout.

4. Carriers

  • At checkout you can choose from available Canada Post and Purolator services.
  • To get your order to you efficiently, we may also ship with UPS or FedEx using an equal or faster service, at no extra cost to you. Your shipping confirmation email will show the carrier and tracking number.

5. Delivery times

  • Estimated delivery times for each service are shown at checkout.
  • As a general guide, standard services take about 3–7 business days and express services about 1–3 business days after the order ships.
  • Remote and rural areas may take longer. Delivery times are estimates and can be affected by carrier delays, weather and peak seasons.

6. Tracking your order

Use the tracking number in your shipping email on the carrier's website, or visit our Track Your Order page.

7. Damaged, lost or delayed packages

  • If your package arrives damaged, or you received the wrong item, contact us within 7 days of delivery with your order number and photos of the item and packaging.
  • If your tracking hasn't updated for several business days or your package appears lost, contact us and we'll open an investigation with the carrier.
  • Where the issue is confirmed, we'll send a replacement or issue a refund at no cost to you. See our Return, Refund & Warranty Policy for details.
  • TintCo Canada isn't responsible for delays caused by carriers, weather or other events outside our control.

8. Contact us

For shipping questions or special delivery requests:
Email: admin@tintcocanada.ca
Phone: 204-228-4537